Catchon TV is dedicated to provide our consumers premium services. Should your service fail your expectations, we have a 30-day refund policy available. You thus have thirty days following receipt of your service to seek a refund.
How to Request a Refund
For a refund, kindly get in touch with us.
Solvable Issues
We reserve the right to reject your refund request by offering a resolution should the technical assistance help you remedy the issues you are having. We will work hard to guarantee that your service performs as intended and will help you to fix any problems you could run across.
Refund Process
We will advise you of the approval or rejection of your refund request once we have it. Should approval be granted, you will be automatically repaid on your original payment method three to five business days. Your bank or credit card company could take some time to handle and post the refund.
Should more than seven business days pass following our approval of your refund and you not get it, kindly get in touch at contact@catchontvus.com.
